Important Notice: By accessing the gtv99 platform or creating an account, you are considered to have accepted all the terms and conditions described below. These terms are legally binding, so it is essential to read them in full before registering.
1. General Provisions
These terms and conditions ("Terms") form a legal agreement between gtv99 ("Platform", "we", "us") and any person registered on or using this platform ("User", "you"). gtv99 is an online entertainment platform that provides sports betting, casino games and other entertainment services.
This version of the Terms has been prepared for users in Bangladesh. In the event of any ambiguity in language, the original English version shall apply. These Terms must be read together with gtv99's Privacy Policy and Responsible Gaming Policy, both of which are considered an integral part of these Terms.
By accessing the platform, you acknowledge that you have read, understood and agreed to comply with these Terms.
2. Eligibility and Age Requirement
To use the gtv99 platform, you must meet the following conditions:
- You must be at least 21 years of age or older. This platform is operated exclusively for users aged 21 and above.
- You must be located in an area where online gaming activities are not prohibited by local law.
- You must bet or play using your own name and your own funds — not on behalf of a third party or using their funds.
- You must be of sound mind and participating in these activities voluntarily.
- You must not have been previously and permanently banned from gtv99 or any of its affiliated platforms.
For age verification purposes, gtv99 may request a National ID card, passport or other valid government-issued document at any time. Accounts belonging to underage users will be closed immediately and any deposited funds will be returned.
3. Account Registration
Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being closed and balances being forfeited.
3.1 Information Provided at Registration
At the time of registration, you must provide accurate and truthful information, including:
- Full name (as shown on your National ID card)
- Valid email address
- Valid mobile number
- Date of birth
If false information is provided, gtv99 reserves the right to suspend or close the account. Withdrawal facilities may be restricted until the verification process is complete.
3.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. Sharing your account with any third party is prohibited. You are fully responsible for all activities carried out from your account. If you suspect unauthorised access, contact [email protected] immediately.
4. Deposits and Withdrawals
4.1 Deposit Terms
The following payment methods may be used to deposit funds at gtv99: bKash, Nagad, Rocket, Upay. The minimum deposit amount for each method is ৳300. The maximum deposit amount may vary depending on account level and verification status.
Deposited funds must be sent from an account registered in your own name. Funds sent from third-party accounts will not be accepted and will be returned.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.
The following conditions must be met before a withdrawal can be made:
- The account must be fully verified
- Bonus wagering requirements must be completed
- There must be no ongoing investigation or dispute
gtv99 reserves the right to delay or temporarily suspend withdrawals in the case of unusual or suspicious transactions. You will be notified by email in such cases.
5. Bonuses and Promotions
gtv99 offers various bonuses and promotional offers from time to time. Each offer has specific terms that must be read carefully before accepting.
5.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. A 15x wagering requirement applies to this bonus. This means withdrawals can only be made after placing bets totalling 15 times the bonus amount.
Example: If you deposit ৳1,000, you will receive ৳1,000 as a bonus. To withdraw, you will need to place ৳15,000 (15 × ৳1,000) in bets.
5.2 General Bonus Policy Terms
- A bonus can be received only once and on one account
- Bonus funds cannot be withdrawn directly — wagering requirements must be completed first
- If bonus abuse or misuse is detected, the bonus and any associated winnings will be cancelled
- Using multiple accounts or a VPN to claim bonuses is considered bonus abuse
- gtv99 reserves the right to modify or cancel any promotional offer at any time
6. Betting Rules
The following rules apply when placing bets on gtv99:
6.1 Bet Placement Rules
- Once confirmed, a bet cannot be changed or cancelled
- Bets must be placed before the event begins or within the specified time window for live betting events
- In the event of a technical error related to odds or game rules, gtv99 reserves the right to cancel the affected bet
6.2 Technical Issues
gtv99 will not be liable for any loss caused by disconnection, server issues or technical errors. However, in cases of clear server-side errors, we will make every effort to provide a fair resolution.
6.3 Betting Limits
gtv99 reserves the right to set maximum bet limits for specific games or betting markets. Winning limits may also apply depending on the game, and these will be stated on the relevant game or market page.
7. Prohibited Activities
The following activities are strictly prohibited on the gtv99 platform and immediate action will be taken if detected:
- Multiple Accounts: Operating more than one account under the same person's name or from the same device
- Bonus Abuse: Using false information to obtain bonuses or exploiting system vulnerabilities
- Money Laundering: Using the platform for the purpose of illegal financial transactions
- Fraudulent Activity: Using automated bots or software to gain an unfair advantage
- Impersonation: Operating an account under a third party's name or using their information
- Match Fixing: Attempting to influence outcomes by colluding with other players or organisations
- Unauthorised Software: Using scrapers, hacking tools or any program that could damage the platform
If any such activity is detected, the account may be permanently closed, the balance forfeited and, where applicable, legal action may be taken.
8. Account Suspension and Closure
gtv99 may suspend or permanently close your account under the following circumstances:
- Violation of any part of these Terms
- Fraudulent activity or suspicious transactions
- Failure to verify account ownership
- Extended period of account inactivity
- Court order or direction from a regulatory authority
You may also request account closure at any time. Send your request to [email protected]. If you have a valid balance, you will be given the opportunity to withdraw it before closure (except in cases of a violation).
9. Limitation of Liability
gtv99 is not liable for the following:
- Any bet or game left incomplete due to internet connectivity issues
- Any loss caused by problems with your device or software
- Delays caused by failure of third-party services (payment gateways)
- Loss resulting from unauthorised third-party access to your account (where you have failed to keep your credentials secure)
- Any expectations related to the outcome of an event or the result of a game
Under no circumstances will gtv99's liability exceed the amount of the transaction in question. Gaming and betting are inherently risky activities and users accept this risk knowingly.
10. Privacy and Data
Our Privacy Policy describes in detail how your personal information is collected, stored and used, and forms an integral part of these Terms.
In brief: your personal information will be used solely for the purposes of providing services, verification and fulfilling legal obligations. Your data is kept secure using SSL encryption. Your information is not sold to third parties.
11. Responsible Gaming
gtv99 is firmly committed to responsible gaming. Online gaming is for entertainment purposes only — it is not a source of income.
We provide users with the following features:
- Deposit Limits: Set daily, weekly or monthly deposit limits
- Break Feature: Take a break from your account for a set period of time
- Self-Exclusion: Request permanent account closure
- 24/7 Support: If you need help, contact us via live chat or email
For more details, please read our Responsible Gaming page.
For ages 21 and above only. If gaming is becoming a problem, please seek professional support. Play responsibly.
12. Amendments to Terms
gtv99 reserves the right to amend these terms and conditions at any time. Users will be given advance notice of significant changes by email or through a notice on the platform.
Continuing to use the platform after an amendment means you are automatically considered to have accepted the updated terms. If you do not agree to the new terms, please request that your account be closed.
The date of the most recent update will always be shown at the top of this page.
13. Contact
If you have any questions, confusion, or complaints about these terms and conditions, please contact us:
- Email: [email protected]
- Live Chat: 24 hours, 7 days a week — support available in Bengali
Our support team is ready to answer your questions as quickly as possible. All operations are conducted according to BST (UTC+6).